AI agents for websites, support and phone lines
Copilot Studio agents built for customers across industries. They answer from company knowledge, kick off Power Automate flows for the follow-up, and hand off to a person when it matters.
- WhenCustomer asks a question
- ThenAgent answers from company knowledge
- ThenFlows handle the follow-up
- ResultHands off to a person if needed
- Copilot Studio
- Power Automate
- Direct Line
- Azure
The problem
Customers and employees ask the same questions all day, and every answer waits on a person being free.
What I build
- Copilot Studio agents for customer websites and internal teams
- Custom chat front ends over Direct Line, so the agent looks like the brand instead of a generic widget
- Secure token exchange handled by Power Automate, with no extra servers to run
- AI calling in Copilot Studio, so the same agent can answer the phone
- A separate build and test agent for every project, so nothing live breaks while it’s being improved
Why it matters
Answers in seconds, at any hour, on the Microsoft stack the company already trusts.
Where it fits
- Website chat
- Customer support
- Phone and voice
- Internal HR and IT helpdesks